Introducing the CrossKnowledge  2021 Global Digital Learning Maturity Report

L&D Best Practices

Introducing the CrossKnowledge 2021 Global Digital Learning Maturity Report

Introducing the CrossKnowledge  2021 Global Digital Learning Maturity Report

Today, CrossKnowledge is releasing its 2021 Global Digital Learning Maturity Report. This report analyzes the results of 198 organizations throughout AMER, APAC and EMEA. It focuses on 6 essential dimensions of an organization’s digital learning strategy: L&D capabilities, Learning Architecture, Learning Experience, Learning Analytics, Learners & Line Managers. This report was undertaken with the aim of gaining a better understanding of how businesses can assess and identify areas to improve and progress when it comes to employee skill building.

By examining our 2021 Global Digital Learning Maturity Report, you’ll be able to gain valuable insights on how to measure and improve the digital learning environment of your organization. You’ll also learn more about how imperative it is to be consistent with upskilling and reskilling your employees, to help empower them to perform to the best of their abilities in the midst of a constantly evolving digital landscape.

Notable trends observed in the report

While collating the data and learning outcomes of our report, a number of prominent trends emerged from the digital learning maturity insights. Firstly, there appears to be a strong correlation between company size and perceived level of maturity in all dimensions, meaning that the larger the organization is, the greater the assumed maturity. A similar picture can also be observed when it comes to job seniority. Those in c-suite roles typically view their organization’s digital learning maturity to be more advanced, contrary to those in contributor roles who perceive their learning maturity experience to be at a lower or intermediate level.

When it comes to job functions, those not working in L&D or HR roles displayed a far lower level of confidence in their organization’s digital learning maturity. But it’s not only specific job roles that impact the opinions of employees when it comes to digital maturity: perceptions also vary largely by industry. Those working in the pharmaceuticals industry, for example, stand out as a group of employees that have been able to adopt a more advanced digital learning approach over time – and more able to upskill and reskill staff – whereas many working in public administration are significantly behind this curve.

Overall, no organization surveyed scored a perfect score, or even more than an average of 64 out of 100 on the satisfaction scale. This indicates that organizations should view learning maturity as a continuous journey, with many opportunities along the way to make positive, incremental changes over time.

What are the real benefits of digital learning maturity?

Understanding your digital learning maturity will help you reflect on and predict how enhanced maturity can boost performance, and support your overall business outcomes. It’s also a key step towards increasing the impact of your L&D strategy and investments, allowing you to make much smarter decisions that will pay future dividends.

To discover more about why digital learning maturity is so essential for your organization to address, and how it impacts learning outcomes, read our 2021 Global Digital Learning Maturity Report.

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